DigiCore
Information Bureau Overview
The DIB is a division of Ctrack SA (Pty) Ltd and has been in operation since October 2003. It provides two primary services, namely:
- Fleet, Risk and Reporting Management
- Stolen Vehicle Recovery
This division monitors in excess of 24,000 vehicles, producing customer required reports as well as managing the recovery of hijacked or stolen vehicles on a 24/7/365 basis. Staffing resources are planned on vehicle growth and signed contract requirements and can cater for various international languages if a contract so requires. New staff members are employed and fully trained to perform all related functions before functioning operationally. This training is comprehensive and includes operational aspects such as monitoring, reporting, recovery management and technical support for Ctrack software and hardware products.
2.1 Fleet, Risk and Reporting Management
The DIB provides an extensive 24/7/365 proactive Fleet, Risk and Reporting Management Service. The DIB has an outstanding, fully trained team that is experienced in planning, implementing and the successful delivery of Fleet Management solutions worldwide. With a thorough knowledge of the industry, the DIB understands the customer's complex requirements and will implement solutions and procedures, in collaboration with the customer, to minimise risks and maximise return on investment in order to assist the customer to meet their objectives and positively contribute to the growth of their business. |